Terms & conditions

This website is operated by Motor Village Prestige Ltd (company number 16878118, registered in England & Wales), a used-car dealership.

• Registered address: [Address TBD — update before launch]
• Company registration number: 16878118
• VAT registration number: [TBD, if applicable]
• Email: admin@motorvillageprestige.co.uk
• Phone: [TBD]

By using this website you agree to these terms and conditions. Please read them carefully. If you do not agree, you should not use this website.

You may use this website for personal, non-commercial purposes to:

• Browse our vehicle inventory.
• Submit an enquiry, test-drive request, or trade-in valuation.
• Read editorial and informational content.

You must not use this website to:

• Transmit any material that is unlawful, defamatory, offensive, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the website or its underlying systems.
• Use automated means (bots, scrapers, crawlers) to extract data from the site without our prior written consent.
• Misrepresent your identity or submit false or misleading information through our forms.
• Interfere with the proper operation of the website or impose an unreasonable load on our infrastructure.

We reserve the right to restrict or suspend access to the website for any user who breaches these acceptable-use obligations.

We take care to ensure that the information in our vehicle listings is accurate and up to date. However, please note the following:

• Accuracy: Listing details (mileage, specification, service history, condition) are provided in good faith based on information available to us at the time of publication. We disclose any known material faults or defects in the listing description, in accordance with our obligations under the Consumer Protection from Unfair Trading Regulations 2008.
• Photographs: Photographs are illustrative of the specific vehicle listed but may not show every cosmetic detail. We recommend an in-person inspection before purchase.
• Prices: All prices are as displayed and are subject to change without notice prior to a sale being agreed. Prices are in pounds sterling (GBP).
• VAT status: The VAT status of each vehicle is stated in the listing. Where a vehicle is sold VAT-qualifying, a VAT invoice will be provided on completion of the sale.
• Prior sale: Vehicles are offered subject to prior sale. We cannot guarantee that a vehicle displayed on the website is still available at the time of your enquiry. We will notify you as soon as possible if a vehicle you have enquired about has been sold.
• No binding offer: A listing on this website does not constitute a legally binding offer to sell. A contract of sale is only formed when we have confirmed the sale in writing and a deposit or full payment has been received.

We are pleased to offer test drives on most vehicles in our inventory. The following conditions apply:

• Eligibility: You must hold a valid, full UK driving licence (or an equivalent licence recognised under UK law) and be adequately insured to drive the vehicle. By booking a test drive, you confirm that both conditions are met.
• Insurance: It is your responsibility to ensure you are insured to drive the vehicle. We may ask to see evidence of insurance before allowing a test drive. Our vehicles carry a policy for road-risk, but this does not substitute for your own coverage where required.
• Conduct: Test drives must be conducted responsibly, in accordance with the Highway Code and within the agreed route and time. We reserve the right to decline or terminate a test drive at our discretion.
• Liability: Motor Vehicle Prestige accepts no liability for any loss, damage, or injury arising from a test drive caused by the driver's own negligence or breach of these conditions. You may be held liable for damage caused to the vehicle during a test drive that is attributable to your negligence.
• Cancellations: We appreciate at least 24 hours' notice if you need to cancel or reschedule a booked test drive.

Our trade-in valuation tool provides an indicative estimated value for your current vehicle based on the information you provide. Please be aware of the following:

• Indicative only: Any estimate provided — whether via the online tool or by a member of our team — is indicative only. It does not constitute a firm offer to purchase your vehicle.
• Physical inspection required: A firm offer (or “guaranteed purchase price”) can only be made after a physical inspection of your vehicle at our premises.
• Accuracy of information: The valuation estimate relies on the accuracy of the information you provide (mileage, condition, service history). Providing inaccurate information may result in a revised offer after inspection.
• Market fluctuations: Vehicle values are subject to change. An estimate given today may differ from the firm offer made at inspection, reflecting market conditions at that time.

Motor Village Prestige acts as a credit introducer only. We introduce customers who wish to explore vehicle finance to a third-party finance provider. We are not the lender. Any finance agreement is a contract between you and the lender, not with us.

We do not give financial advice.

Any finance product offered through our third-party partner will be subject to the lender's own terms, conditions, and eligibility criteria. Credit is subject to status and affordability assessment. You should read the lender's pre-contract information carefully before entering into any finance agreement.

Full finance terms, including details of any commission arrangement between Motor Village Prestige and the lender, will be disclosed in the pre-contract information provided by the lender before you enter into a finance agreement.

Our finance service is not yet fully operational. If you would like to discuss finance options, please contact our team or visit us in person. We will be happy to introduce you to our finance partner when the service is live.

This website does not currently support online vehicle reservations or deposit payments. All vehicle purchases are agreed and completed in person at our premises.

An online reservation and deposit facility is planned for a future version of this website. When that feature launches, full terms (including cancellation rights under the Consumer Contracts Regulations 2013) will be published and displayed to you before any payment is taken.

All content on this website — including but not limited to text, photographs, graphics, the Motor Village Prestige logo, and the overall design — is owned by or licensed to Motor Village Prestige and is protected by United Kingdom and international copyright, trade mark, and other intellectual property laws.

You may view, download, and print content from this website for personal, non-commercial use only. You must not reproduce, republish, distribute, or create derivative works from any content on this website without our prior written consent.

Vehicle manufacturer names, logos, and trade marks displayed on this website belong to their respective owners and are used for descriptive purposes only. Their appearance does not imply endorsement by or affiliation with Motor Village Prestige.

Nothing in these terms and conditions affects your statutory rights as a consumer under UK law, including rights under:

• Consumer Rights Act 2015: Where you purchase a vehicle from us, the vehicle must be of satisfactory quality, fit for purpose, and as described. If it is not, you may have the right to a repair, replacement, or refund. These rights apply to private consumers and are not excluded or limited by anything in these terms.
• Consumer Contracts Regulations 2013: A 14-day right to cancel applies to distance contracts (i.e. where the entire purchase is agreed without visiting our premises) and to off-premises contracts. However, this cancellation right does not apply where you collect the vehicle from our premises after agreeing the sale in person. We will make clear before any sale is completed whether the cancellation right applies to your transaction.

If you are unsure of your rights, you can get free, independent advice from Citizens Advice or the Chartered Trading Standards Institute.

To the fullest extent permitted by applicable UK law:

• This website and its content are provided “as is” without any warranty, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
• We shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, this website.
• Our total liability to you arising out of or in connection with these terms, whether in contract, tort (including negligence), or otherwise, shall not exceed [amount TBD — solicitor to advise appropriate cap].

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

If you are unhappy with any aspect of our service, please contact us in the first instance so we can try to resolve the matter directly:

• Email: admin@motorvillageprestige.co.uk
• Post: Motor Village Prestige, [Address TBD]

We aim to acknowledge complaints within 3 business days and resolve them within 14 business days. If we are unable to resolve your complaint to your satisfaction, you may be able to refer it to an alternative dispute resolution (ADR) scheme. We will provide details of any applicable ADR scheme in our final response letter.

Finance-related complaints: If your complaint relates to a finance product arranged through our introducer service, you should contact the lender directly. If the lender cannot resolve your complaint, you may be able to refer it to the Financial Ombudsman Service. Further details will be provided by the lender in their own terms and communications.

These terms and conditions are governed by the law of England and Wales. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, subject to your rights as a consumer to bring proceedings in your local court where the law permits.

We may update these terms and conditions from time to time to reflect changes in our services, applicable law, or our business practices. We will update the “Last updated” date below when we do so.

Where changes are material — for example, changes to how we handle your personal data — we will take appropriate steps to bring them to your attention. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

These terms and conditions were last updated on 18 April 2026.

Document version: draft-2026-04-18. Pending solicitor review (G-5).